Founded over three decades ago, Sound Communications Inc. stands as a beacon of excellence in system integration. Our legacy is built on designing and installing bespoke audio/video, environmental controls, and security solutions for exclusive properties both in the U.S. and overseas. From the initial consultation to ongoing customer support, our team is dedicated to delivering state-of-the-art solutions with an unwavering commitment to quality and customer satisfaction. Our mission is simple: Make electronics intuitive and accessible, enriching everyday life. Embrace the future of home living with us, and experience the seamless blend of innovation, design, and unparalleled service.
Sound Communications: Leading Home Automation Experts Sound Comunications
Sound Communications: Leading Home Automation Experts Sound Comunications
Sound Communications Inc. provides unique insight on current technology trends. Our experienced technology specialists are masters at developing creative solutions that preserve the home's architectural beauty and enhance lifestyles. The design consultation process begins with a general education on the current state of technology for the home, a review of electronic system approaches and solutions, and warnings about under-developed technologies and their associated risks. The process continues with a needs assessment that determines the clients’ requirements based on their lifestyle, budgetary parameters and performance expectations.
Design and Documentation
Services provided include conceptual design development, system engineering and project documentation. Our staff works closely with the clients and their team of designers and consultants to develop a system design that meets the client’s needs and expectations, and properly integrates the technology with the design and décor of the home. We continue to massage and fine-tune the design details throughout the course of the project as may be required due to technological advancements, evolving ideas about the application of technology in the home, and changes to the construction. Our team develops and maintains a comprehensive documentation package throughout the course of the project. Samples are available upon request.
Like most top quality architectural, engineering and construction firms, Sound Communications Inc. assigns a professional project manager to each project. Our project managers are the primary point of contact for all parties involved in the project. They plan the project logistics and time line, coordinate the work flow and communications with key stakeholders and other trades, and manage our technical staff to ensure that the project is completed on-time, on-budget and to the client’s satisfaction.
Sound Communications Inc. employs a crew of well-trained, highly skilled and hard-working field technicians who take pride in the quality of their work. A lead technician assigned to the project serves as a job foreman and directs all site activities. Because we assemble, wire, program, test and burn-in all equipment racks and systems in advance at our in-house production facility, work on site is minimized. This approach expedites the installation process and reduces the number and magnitude of issues encountered on site.
Configuration and Programming
Bridging the gap between technology and the user experience is what differentiates Sound Communications Inc. most from our competition. We acknowledge that even premium quality equipment professionally installed does not ensure client satisfaction. It is attention to the details like programming the remote control with your favorite channels, integrating your favorite streaming services, and establishing lighting scenes and camera presets that personalize the system in a manner that makes the system usable, intuitive and even fun for residents of all ages
Despite the fact that the majority of our work cannot be completed until the job site is clean and secure, Sound Communications Inc. prides itself on 100% project completion in advance of client move-in. Through the years, we have refined the process of building systems off-site to substantially reduce installation time and the risk of schedule delays on site. Sound Communications Inc. has instilled a “sprint to the finish” mentality amongst all team members through which its in-depth QC testing and well-developed punch list management process is masterfully and expediently executed.
Sound Communications Inc. provides a two-year limited warranty on all parts and 90 days on labor upon substantial completion of the project. In the months immediately following the completion of the project, the client is offered a choice of after-care programs.
When Sound Communications Inc. accepts a new project, we enter into a long-term client relationship that typically lasts many years and often spans multiple projects. Our after-care programs provide ongoing and preventative maintenance, system upgrades, and consultation on new technologies. Combine these services to ensure not only that your systems continue to function reliably, but also that you continue to enjoy the benefits derived from advancements in technology. Think of us as your personal technology concierge.
Mission, Vision and Values
At Sound Communications, our mission is to provide high quality, customized communication solutions for our customers. We strive to be our customers' partner of choice by providing exceptional service and unparalleled customer care.
Our vision is to be a leader in the communications industry by offering innovative technology and customized solutions that meet the unique needs of each client. We want to be recognized as the best communication service provider in the market.
- we are committed to working with integrity, transparency and honesty in everything we do.
- We value collaboration and work as a team to achieve the best possible results.
- We strive to exceed our customers’ expectations and deliver customized solutions that meet their unique needs.
- We stay on the cutting edge of technology and innovation to ensure that we are delivering state-of-the-art communication solutions.
What Our Clients Say
We are proud to share the following testimonials from some of our amazing clients.Read more
Dona and John
In 2008 my wife and I had the privilege of working with Joe Diemer from Sound Communications while building our new cabin on Gull Lake, Joe came highly recommended by our neighbor, Chip Foster, who had previously worked with him. My company is in the acoustical business and has worked with many firms in the AV industry.
Joe, in comparison to these firms, has far surpassed my expectations in each task he’s performed and continues to complete numerous projects for both family and friends of mine.
Please feel free to contact me if you have any further questions.
One project in particular illustrates my complete trust in Joe’s work. My wife, Tonya, was not comfortable with our security system in Dodge City, so I flew Joe to Kansas and had him completely redo my home security system. I didn’t consider using anyone else. We also had Joe install the iPod system, with universal remotes, throughout my house in Dodge City.
Joe responds immediately to all my questions and/or problems. His work is first-class and is always professional. Joe reconfirms appointments and as a courtesy, his shoes are always off when he’s working in your home. Joe takes pride in his work; he always neatly ties, labels and organizes the wiring on every project.
I highly recommend Joe Diemer of Sound Communications Inc. Thanks to Joe, I have the smartest house, with the dumbest owner in the neighborhood!
In summary, I will always value our business relationship and wish you continued success.
Dan and Judy McAthie
Not only do we love the system and its ease of use, but the professionalism and courtesy that Joe has shown us has been exceptional.
He is always available for questions, responds promptly to any service issues we have and is very helpful and courteous. He is very knowledgeable in each of the areas and has made recommendations that improve performance and ease of use with the system.
We would highly recommend Joe and his company for any sound or communication needs.
From the outset of our project, Joe was enthusiastic and clearly knowledgeable about the products and technology needed to fulfill our needs which includes a full house sound system, multiple television/video set ups, and computer networking to serve all of our buildings. Joe has been very accessible to discuss and talk through questions that we may have regarding our systems, and is very accommodating when it comes to scheduling a service call when necessary. Over the course of the past four years, Joe has resolved issues as needed; including the investigation and resolution of problems we faced as the result of a recent lightning strike.
In addition to his professional qualifications and expertise, Joe has a great personality and temperament for working with those less versed in the world and language of technology. He has been very patient in explaining, more than once, the workings of our systems and offering tutorials whenever needed. It is very reassuring to know that he is only a phone call away.
I would highly recommend Joe Diemer as someone who is knowledgeable, enthusiastic, a problem solver and a great person with whom to work.
I’d like to note that while we were reconstructing the Minnesota lake home we were at our permanent home in Pennsylvania. Joe is a professional. He was able to communicate either with us or our contractor as needed to ‘make it happen’. Joe provided us with two outdoor cameras, a whole-house music system, surround sound in family room, TV’s throughout home, blue ray, I-pod docking and wireless internet. The wiring was completed and electronics put in place and ready for our arrival! Upon our arrival, Joe was very patient and spent a good deal of time showing us how everything worked.
What must be reiterated is Joe’s phenomenal service. Calls, texts or emails are returned very quickly (in my experience in less than an hour – or immediately!). We are not tech-savvy and this has been a tremendous benefit.
We would recommend Joe/Sound Communications to anyone contemplating a custom electronics system.